January 2011
6 posts
Little Big Details →
Details matter.
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The web is a customer service medium. “Intense moderation” in a customer service...
– The Web Is a Customer Service Medium (Ftrain.com). Many fascinating thoughts in this essay by Paul Ford.
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RiSC future: The failures of the Mac App Store's... →
riscfuture:
I’m astounded that there hasn’t been a peep from Gruber about the problems and inconsistencies in the Mac App Store application, and those of the apps sold on it. My first experience with the Mac App Store was a purchase of the new Twitter app, of which Gruber had this to say:
Read it.
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Udo Kier's "Random Roles" →
The Onion AV Club’s “Random Roles” feature, where famous and not-so-famous actors give a series of anecdotes about their film and television roles, is a simple format but one that often delivers surprising gems from the most unlikely of sources.
But oh, my. The Udo Kier interview is something else:
So I bought the Bible. The Bible is wonderful. It’s only one book, but you...